At MD Wholesale Direct, we understand the importance of providing our customers with a hassle-free shopping experience. That’s why we have developed a comprehensive delivery and return policy to ensure that our customers are satisfied with their purchases.
Delivery Policy:
- We offer fast and reliable shipping within the UK, with most orders delivered within 3-5 business days.
- Shipping fees are calculated based on the weight and size of the items in your order.
- We offer free shipping on orders over a certain amount (specified on our website).
- We use trusted courier services to ensure that your order arrives on time and in perfect condition.
Return Policy:
- If for any reason you are not completely satisfied with your purchase, we offer a 30-day return policy.
- To initiate a return, please contact our customer service team within 30 days of receiving your order.
- Items must be returned in their original packaging and in new, unused condition.
- Return shipping fees are the responsibility of the customer, except in cases where the item is damaged or defective.
- Refunds will be processed within 5-7 business days after we receive the returned item.
Please note that certain items may be subject to specific return policies, which will be clearly stated on the product page.
At MD Wholesale Direct, we are committed to providing exceptional customer service and ensuring that our customers are completely satisfied with their purchases. If you have any questions or concerns about our delivery and return policy, please do not hesitate to contact our customer service team.